At Sofia Choklad, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information in compliance with the General Data Protection Regulation (GDPR).
We collect personal data such as name, email, phone number, and shipping address when you place an order, subscribe to our newsletter, or contact us.
We use your information to:
Process and deliver orders.
Provide customer service and support.
Send marketing updates and offers (if you have consented).
Improve our website and services through analytics.
We do not sell or rent your personal data. However, we may share necessary information with:
Payment service providers (e.g., Stripe, Klarna, Swish) to process transactions.
Logistics partners (e.g., PostNord, DHL) to deliver your orders.
Legal authorities if required by law.
We implement industry-standard security measures, including encryption, firewalls, and access controls, to protect your data.
As a customer, you have the right to:
Access, update, or delete your personal data.
Withdraw consent for marketing communications.
Request data portability in a machine-readable format.
Lodge a complaint with the Swedish Data Protection Authority (IMY).
Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
For questions about our Privacy Policy or to exercise your rights, contact us at: 📧 info@sofiachoklad.se 📍 Drottninggatan 38, 702 22 Örebro, Sweden
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