Welcome to Sofia Choklad! By using our website and purchasing our products, you agree to comply with the following terms and conditions. These terms are designed to ensure a safe and transparent shopping experience in accordance with EU consumer protection laws.
1. General Terms
Sofia Choklad is a registered company in Sweden.
We reserve the right to update these terms at any time.
By placing an order, you confirm that you are at least 18 years old or have parental consent.
2. Orders and Payment
All prices include applicable VAT according to Swedish and EU regulations.
We accept payments via:
✅ Visa, Mastercard, American Express
✅ Klarna (Buy now, pay later)
✅ Apple Pay, Google Pay
✅ iDEAL, Bancontact, Przelewy24, EPS
An order confirmation will be sent via email upon successful payment.
3. Shipping and Delivery
We ship within Sweden and the EU.
Standard delivery times:
✅ 2-5 business days within Sweden
✅ 5-10 business days within the EU
Our shipping partners:
🚚 PostNord – Reliable shipping within Sweden
🚚 DHL – Fast and secure delivery within Sweden and across the European Union
Sofia Choklad is not responsible for delays caused by third-party couriers.
4. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours with photos and order details.
We will assess your claim and, if approved, offer a replacement or refund.
5. Privacy and Data Protection
6. Liability
We strive to ensure accurate product descriptions, but slight variations may occur.
Sofia Choklad is not liable for any allergic reactions; please check ingredient lists before purchase.
7. Governing Law
These terms are governed by Swedish law and comply with EU consumer protection regulations. Any disputes will be resolved in Swedish courts.
For questions regarding our terms, contact us: 📧 info@sofiachoklad.se
📍 Drottninggatan 38, 702 22 Örebro, Sweden