Privacy Policy – Sofia Choklad

Last updated: 22 October 2025

At Sofia Choklad, we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and store your information in compliance with the General Data Protection Regulation (GDPR).

1. Data Collection

We collect personal data such as your name, email, phone number, and shipping address when you:

  • Place an order

  • Subscribe to our newsletter

  • Contact us via forms or email

2. Purpose of Data Processing

We use your information to:

  • Process and deliver orders

  • Provide customer service and support

  • Send marketing updates and offers (if you have consented)

  • Improve our website and services through analytics

3. Data Sharing

We do not sell or rent your personal data. However, we may share necessary information with:

  • Payment service providers (e.g., Stripe, Klarna, Swish) to process transactions

  • Logistics partners (e.g., PostNord, DHL) to deliver your orders

  • Legal authorities if required by law

4. Data Security

We implement industry-standard security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access or disclosure.

5. Your Rights Under GDPR

As a customer, you have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent for marketing communications

  • Request data portability in a machine-readable format

  • Lodge a complaint with the Swedish Data Protection Authority (IMY)

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic.
You can manage cookie preferences through your browser settings.

7. Google reCAPTCHA

We use Google reCAPTCHA to protect our website from spam and abuse.
It is implemented for security purposes only under Article 6(1)(f) of the GDPR (legitimate interest).
reCAPTCHA analyzes user behavior (such as mouse movements and interactions) to determine whether the visitor is a human or an automated bot.
By using our website, you acknowledge that reCAPTCHA may collect certain technical data in accordance with Google’s Privacy Policy and Terms of Service.

8. Contact Us

For questions about our Privacy Policy or to exercise your rights, contact us at:
📧 info@sofiachoklad.se
📍 Drottninggatan 38, 702 22 Örebro, Sweden